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Tenda Technology Privacy Policy

Privacy

Tenda Technology is committed to protect your personal information and respect your privacy. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

This policy covers all Tenda Technology websites, domains, services, and all Tenda Technology products.  Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

 

What personal information do we collect?

 

Personal information

When purchasing products or service on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, payment information or other details to help you with your experience.

 

Product Information

When contacting customer support, we may ask for the product model, firmware version, and serial number to further assist your request and questions.

 

Other Information

Such as product and service preferences, contact preferences.

 

How do we use your information?

 

We may use the information we collect from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

       To improve our website in order to better serve you.

       To allow us to better service you in responding to your customer service requests.

       To quickly process your transactions.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

       Help remember and process the items in the shopping cart.

       Understand and save user's preferences for future visits.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 

If you disable cookies off, some features will be disabled it won't affect the users’ experience that make your site experience more efficient and some of our services will not function properly.

 

However, you can still place orders.



Third Party Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Tenda Technology may change its Privacy Policy from time to time, and at Tenda Technology's sole discretion.

Contact us

  If you have any questions or comments related to this privacy policy, please feel free to contact us, you can reach us by clicking contact us button on the Tenda home page.